Knowledge base
2025-04-01
Verifying modular connectors (commonly called click-out connectors)
Connectivity
MAX-700D series, FTBx-700D series and OX1-PRO series instruments
2025-04-01
2025-03-25
EXFO FastReporter3 fails to start installation on a Windows 11 computer
Software Installation and Update/Upgrade
Fastreporter3, Windows 11
2025-03-25
2025-03-24
Generating LXM/PXM reports in FastReporter 3
Fiber Optic testing
LXM - PXM - FastReporter 3
2025-03-24
2025-03-14
General warranty information
Warranty
All T&M products
2025-03-14
2025-03-06
How to create and push Jobs to PXM, using FastReporter3
Transferring and Uploading Results
PXM multi-fiber OLTS tester
2025-03-06
2025-02-27
Ookla Speedtest methodology
General Information
EX1, EX10/-PRO (Ethernet, PON and WiFi) and MAX-635G DSL (G.fast, VDSL2 and ADSL2+) Speedtests
2025-02-27
2025-02-20
FastReporter 3 - Unable to connect to your account. Please try logging in again when using Exchange
Connectivity
FastReporter 3, EXFO Exchange
2025-02-20
2025-02-19
Performing OTDR/iOLM tests with APC connectors
Fiber Optic testing
All OTDR and iOLM instruments
2025-02-19
2025-02-18
Upgrading the Operating System of Windows-based platforms
Licenses, Options, Keys and Accounts
FTB-1V2/-PRO, FTB-2/-PRO, FTB-4-PRO and LTB-1/8/12 Windows OS based platforms
2025-02-18
2025-02-10
FTB-88100 series application software
Compatibility
FTB-2-PRO, FTB-4-PRO, FTB-500 and IQS-600 platforms hosting FTB-88100 series modules.
2025-02-10
2025-02-07
How to Display and Capture Power Measurements in Fiber Xplorer with the OX1 Software Version 2.4
Fiber Optic testing
All OX1 models with software version 2.4
2025-02-07
2025-02-04
Exchange application does not initially connect to the OX1 unit which has been updated
Connectivity
EXFO Exchange, OX1
2025-02-04
2025-02-04
What are the available FastReporter3 Login options?
Licenses, Options, Keys and Accounts
FastReporter3, Exchange,
2025-02-04
2025-01-21
How to update a PX1 using the Testflow Mobile Application
General Information
PX1, Testflow
2025-01-21
2025-01-07
OX1 doesn't charge or always displays low battery
General Information
OX1 (all configuration)
2025-01-07
