Knowledge base
2025-10-24
How to transfer EXFO Exchange files and logs from a MAX Optical tester
Transferring and Uploading Results
MAX-700B/C/D series, MAX-900 series, EXFO Exchange
2025-10-24
2025-08-20
How to delete a wifi network on the MaxTester platform.
General Information
MAX-700 Series, MAX-900 Series and MAX-FIP
2025-08-20
2025-08-12
How to perform a recovery on the MAX optical unit
Recovery and Reset
2025-08-12
2025-08-05
What is a functional test service?
RMA Process
FTB units, FIP, MAX-FIP, FLS-240.
2025-08-05
2025-08-05
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2025-08-05
2025-06-09
iOLM/OTDR or OLTS software ICON missing from MAX Optical tester desktop
Connectivity
2025-06-09
2024-08-07
Ping Test to confirm wireless connectivity
Connectivity
MAX-Optical
2024-08-07
2024-07-08
How to delete temporary data from the MAX Optical Tester Temp folder
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-900 series,
2024-07-08
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-05-27
2024-03-14
MAX Optical tester - How to resolve the 'Unexpected error in USBDataMover.exe' message
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-14
2023-11-29
MAX Optical tester transferring files to a USB thumb drive using the DATA Mover application
Transferring and Uploading Results
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-29
2023-10-31
How to transfer files from a MaxTester unit using FTP
Transferring and Uploading Results
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-10-31
2023-10-31
How to download and install a previous software image for a MAX optical tester
Software Installation and Update/Upgrade
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-10-31
2023-10-31
How to download and install the latest software image for a MAX optical tester
Software Installation and Update/Upgrade
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-10-31
2023-10-31
MAX Optical tester does not recognise the USB memory drive.
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-10-31
